Have questions?

Frequently asked questions.

Everything you need to know before booking your in-home ultrasound.

When is payment due for my ultrasound?

Payment must be completed in full at least 24 hours prior to the start of your ultrasound. Unpaid balances will result in the cancellation of your exam.

Do you accept insurance?

No. Mobile Moments operates as cash pay only. We do accept both HSA and FSA cards for diagnostic exams.

Do you accept HSA or FSA cards?

Yes, we accept both HSA and FSA cards for diagnostic exams. HSA and FSA cards can not be used for boutique sessions or keepsakes.

How do I get my results from a diagnostic exam?

Your ultrasound will be interpreted by a board certified maternal fetal medicine specialist. The report will be shared directly with your provider who will communicate the results with you.

How many people can be present for my ultrasound?

For diagnostic exams, we recommend a small group of your closest loved ones. For boutique sessions, we welcome all those you wish to experience this precious moment.

What should I do to prepare for my exam?

A room with dim lighting is all we need! Pick a comfy spot and we will set up wherever you like. If you have a TV or monitor, we can share the images for an even better viewing experience.

Why am I not given an exact time for my appointment when booking?

Mobile Moments provides services to expecting mothers all over the Williamson and Maury county area. We provide appointments by time window to avoid uncontrollable delays due to traffic and weather.

What if my baby doesn't cooperate for my boutique session?

While we can't guarantee that we'll get the perfect shot, we offer a one time make up at the sonographer's discretion, free of charge. This free make up is for boutique sessions only; diagnostic exams and 3d/4d add on not included.

Still have questions?

Request a 3D/4D session online and we’ll follow up to confirm the details.

Request a 3D/4D session